Terms of Service

Fontae is operated by SMART AI BUSINESS CONSULTING LLC.

Agreement and eligibility. By creating an account or continuing to use Fontae after accepting these Terms, you agree to them. Fontae accounts are for people 18 years of age or older. By creating or using an account, you confirm that you are at least 18 and able to enter into this agreement.

The service. Fontae provides AI-assisted information, planning, conversation continuity, private document reading and optional creation of new PDF or Word files. Generated files are new copies; Fontae does not overwrite the original file. Features may change as the service develops.

Subscriptions. Fontae offers a Free plan and paid monthly Personal and Premium plans. Paid plans include an AI request allowance for each billing cycle, which resets when your subscription renews. The Free plan's allowance resets on the 1st of each calendar month (midnight UTC). A new paid subscription starts a fresh allowance. If you switch between Personal and Premium, requests already used in the current billing cycle still count and the new plan's allowance applies right away. If a paid plan ends, the Free allowance applies, counting Free requests used that calendar month.

Business inquiries. Business is a Contact Sales option, not a self-service subscription. Organizations interested in Fontae for teams can email support@AskFontae.com with the subject "Business" to discuss availability and terms.

Recurring billing. Personal and Premium are monthly recurring subscriptions billed through Stripe. They renew automatically each month unless cancelled.

Cancellation. You may cancel at any time from your Dashboard. Cancellation takes effect at the end of your current paid billing period. You keep your paid plan and its features until then, and afterward your account moves to the Free plan with the Free plan's current usage allowance. You can undo a scheduled cancellation before the period ends.

Refunds. Monthly subscription charges are generally non-refundable once charged. Cancelling normally does not create a refund for the current billing period, because you keep paid access until that period ends. Fontae may issue refunds or credits at its discretion where appropriate. Nothing in these terms limits any refund, cancellation or consumer rights that cannot be waived under applicable law.

Permanent account deletion. Deleting your account is different from cancelling a subscription. If you have a paid plan and permanently delete your account, you choose to end your Fontae access immediately. Fontae first cancels your Stripe subscription and confirms it is no longer active, then deletes your account. Paid access ends right away and you won't be charged for future renewals. Deleting your account does not automatically refund unused time in the current billing period. To use the rest of your paid period, cancel normally and wait until it ends before deleting your account.

AI-generated information. Fontae provides general information and planning help only. Answers are generated by AI and can be incomplete or wrong. Fontae is not a lawyer, doctor, financial adviser or other licensed professional. Check anything important before acting on it.

Acceptable use. Don't use Fontae to harm others, break the law, violate another person's rights, upload content you do not have the right to use, bypass usage or safety controls, disrupt the service, or attempt to access another person's account or data. Fontae may refuse harmful or prohibited requests.

Your content. You keep ownership of the content and files you submit. You give Fontae permission to process that content only as needed to operate the service, answer your requests and create files you ask for. You are responsible for having the rights needed to submit and use that content.

Account action. You may stop using Fontae or delete your account at any time. Fontae may restrict, suspend or close an account that violates these Terms, is used for fraud or abuse, creates a security risk, or threatens the service or other people. Where reasonable, Fontae will provide notice and an opportunity to correct the issue, but immediate action may be taken when needed for safety, security or legal compliance.

Availability and changes. Fontae may experience interruptions and does not promise uninterrupted or error-free service. Fontae may update the service or these Terms. If a change materially affects existing users, Fontae will provide notice and may require acceptance before continued use.

Governing law. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any court proceeding relating to these Terms must be brought in a state or federal court with jurisdiction in Chatham County, Georgia, unless applicable law requires otherwise.

Questions. If you have a question about these terms or your account, email support@AskFontae.com.