Privacy Policy

Fontae is operated by SMART AI BUSINESS CONSULTING LLC.

Information you provide. When you create an account, Fontae stores your email address, display name, sign-up source and account details such as your membership plan. Fontae also stores the conversations you have and the items you create, including saved plans, LifeDesk cases, Life Inbox items, decisions, action plans, check-ins and outcomes you choose to record.

Documents and generated files. Files you upload and documents Fontae creates for you are stored privately in your account. They are not published at public links. Fontae can use a relevant file again only within the same conversation, after checking that the signed-in account owns both the conversation and the file. You can open or delete files from My Data. Generated files are new copies and do not overwrite an original upload.

How Fontae uses AI. Messages you send, recent messages from the same conversation and the contents of relevant files you attach or refer to are sent to OpenAI to produce an answer. Fontae sends these requests with storage disabled. Fontae also applies automated safety checks before and after generation. AI answers can be incomplete or wrong, so check important information before acting.

Payments. Stripe processes paid subscriptions. Fontae stores subscription status, plan and billing-cycle details needed to provide the service. Stripe, not Fontae, handles card details and keeps its own payment records, including invoices and cancelled subscriptions.

Usage, safety and security records. Fontae records request counts and limited operational records needed to enforce allowances, rate limits, safety protections and service reliability. Safety, rate-limit and AI cost records do not store the text of your messages. AI cost records may include the model, token counts, cost, status and timing.

How long information is kept. Account content is kept while your account exists unless you delete an item sooner. When you permanently delete your account, Fontae deletes your profile, conversations, saved plans, LifeDesk, Life Inbox, Decision Room, action plans, check-ins, recorded outcomes, uploaded and generated documents, usage records and subscription links. Fontae keeps AI cost records with the link to you removed; those records never contained message text. Stripe keeps records it is required or permitted to retain.

Your choices and rights. You can view and delete much of your Fontae data from My Data, update your display name and permanently delete your account. Depending on where you live, privacy law may give you additional rights to access, correct, delete or receive a copy of personal information, or to object to or restrict certain processing. Contact support@AskFontae.com to make a request. Fontae may need to verify your identity before completing it.

Sharing and service providers. Fontae does not sell your personal information. Information is shared only as needed to operate the service, including with OpenAI for AI responses, Stripe for subscriptions and the providers that host Fontae, store private files and deliver account or billing emails, or when required by law or needed to protect users, the service or others.

Security. Fontae uses account authentication, owner-based access controls and private file storage to limit access to account data. No online service can guarantee absolute security. Use a strong, unique password and contact support@AskFontae.com if you believe your account has been compromised.

Contact. For privacy questions or requests, email support@AskFontae.com.